Frequently Asked Questions

How do I book a private transfer service to my private accommodation?

If you would like to go to your villa, residence or private house, please choose your destination on the reservation module and indicate your accommodation address where you want to go in the details of the booking. We will drop you off at the door of your accommodation.

Other Questions

Can I book a one way trip? Do you provide insurance for the passengers in the vehicle during the transfer? How many luggage entitlement will I have? When should I book my transfer? Can I book a transfer to the airport? The members in my travel group need to be picked up or dropped off from different addresses. Can I book this? Can I make a booking on behalf of a third party? Could you please assist me with my own language? Can I book a transfer if I am not going to/from an airport, cruise port but from one hotel to another hotel or one region to another region? Will anyone else be travelling in the vehicle I book? Is it safe and secure to travel with Hana Travel? Can minors book or travel alone? I want to book a one way trip to/from the airport but I'm not taking a flight. Is this possible? My travel group are landing on different flights, how can I book? I can't find my hotel or accommodation name in your list? What do i do? Do your service cater for wheelchair users and people with disabilities? What does the price include? Which vehicle should I book? Can I make a last minute booking? How long will my journey take? What type of vehicle brand Hana Travel use for the transfers? Can I make a booking for a different number of passengers for the outbound journey and for the return?